Returns and refunds
Refund Policy
All Sales Are Final
Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.
By completing a purchase on tortureusa.com, you acknowledge and agree to the following:
No refunds for any reason, including but not limited to:
Change of mind
Incorrect size, style, or item selected
Failure to read product description
No returns or exchanges
Orders cannot be canceled once processing has begun
Damaged or Incorrect Items
If you receive the wrong item or an item that arrives damaged, please contact us within 48 hours of delivery with photo proof. We will review the issue and, if approved, provide a replacement at our discretion. Refunds will not be issued.
Contact
For order-related issues, contact us at:
📧 [email protected]